Following on Lord Tyler’s exchanges with Zoe Williams in the Guardian, I have to confess to being increasingly alienated by mass e-mails and letters about the Health and Social Care Bill. We have always had mass mailings from union members and religious organisations on certain issues but I first noticed I was receiving large numbers of misinformed and politically naive mailings during the Higher Education (fees) bill. These are quite different from the carefully written briefs from voluntary organisations, professional bodies and unions who make their points openly, often legitimately defending their members’ corner and pointing out the impact on a special interest group of parts of a bill, which are very welcome, indeed essential. Now of course it is good to hear from individuals who have a personal interest in a bill and we get many highly valued letters from members of the public pointing out angles and corner of a bill we hadn’t thought of but the ones i have received from the mass lobby are not like this. For a start they follow a pattern; they don’t make recommendations for amendment or change but oppose a bill outright and the letters give the impression of having been constructed from a template created elsewhere. You see it’s not how many opinions we get that has an impact, it’s the persuasion of the opinions that counts. Those that are well informed, considered and balanced I will read and note. Those that are from ‘rent a voice’ on behalf of politically motivated groups are simply irritating.